Westminster and City Programmes Privacy Policy
Last updated October 2024
Westminster and City respect your privacy and have updated this policy to explain clearly our data and privacy practices. It outlines the type of personal data that we collect and store, why we process it and our legal basis for doing so, your rights and controls, and data security.
Please periodically revisit this page as we will keep this policy under review and update it to ensure continued best practice and in accordance with any changes to legislation and regulations.
How we use Personal Data
We may use the personal data that we hold about you in the following ways:
1) Direct Marketing
We take the requirements of the GDPR seriously and have conducted a Legitimate Interest Assessment for the purpose of B2B direct marketing in line with ICO guidance. We have concluded that we have a Legitimate Interest to process personal data in order to provide individuals with information on events that we believe may be relevant to them in their professional capacity. Marketing communications are by email only and individuals have the option to opt out (see Your Rights and Controls below).
2) Transactional purposes
We may use your personal data in order to answer any queries, process an order that you make with us and to settle contractual obligations. This might include sending you your confirmation email, invoice and pre-conference information, important event updates (such as venue, timetable or speaker changes) and providing post-conference materials to which you are entitled.
3) Administrative purposes
We may process your data as part of our internal administrative activities including but not limited to the following purposes: event research and speaking invitations; targeting marketing communications; tracking interactions with our marketing emails and website; database maintenance and analysis; and event feedback.
Data Collection
1) The personal data that we collect and process for B2B direct marketing purposes relates to individuals in their professional capacity only. It is derived from publicly available sources, carefully screened third parties or freely given to us by the companies or individuals themselves (whether face to face such as through the provision of a business card, by phone, email or through this website). The data is limited to name, job title, company, postal address, telephone number, email, general business interests and previous attendance.
2) Other data that we may hold about you includes special dietary requirements (where you have registered for an event and advised us of such), speaker biographies and photos (where supplied) and, if you have registered as a member of our website, any profile information that you submitted.
3) Card payments are taken only via telephone and the card data is not retained by us. The details are submitted via a third-party virtual terminal: currently Opayo from Elavon.
4) Information will be held for as long as it is required for the purposes set out above. In the case of direct marketing we apply date filters to reduce the chance of data being out of date and the risk that you might receive material that is no longer relevant to you.
Data Accuracy
1) We are keen to ensure that the information we hold about you is accurate and up to date and do our best to keep up with any changes but if you notice any errors please email admin@westminsterandcity.co.uk and we will amend as requested.
2) If you are a sole trader or non-LLP and feel you should not be contacted on a Legitimate Interest basis please advise us and we will remove you from our lists unless you specifically request us not to and would like to be contacted under a consent basis.
Your Rights and Controls
You are entitled to know what information we may hold about you and have the right to amend it, restrict or object to further processing and to opt out of marketing communications.
1) All marketing communications from us this will clearly outline your right to opt out and explain how to do so. Alternatively you can simply let us know by email admin@westminsterandcity.co.uk . If you unsubscribe from our emails using the ‘unsubscribe’ link this will take effect immediately. If you ask to opt out by phone or personal email, we will action the specified request upon receipt but due to the way we prepare marketing lists, it is possible you will receive further communications for a few days.
2) Please note: if you wish to opt out of our communications we may for suppression purposes need to retain some of your details rather than delete them (otherwise there is a risk you will be re-entered on to our database).
3) If you wish to know what data we hold about you please email admin@westminsterandcity.co.uk and we will respond in a timely fashion and correct, amend or delete information as requested.
4) We are keen to ensure you receive relevant information and would be pleased to tailor the information we hold to better meet your requirements.
5) If you have a complaint regarding our privacy and data practices please contact barrygriggs@westminsterandcity.co.uk and we will do our best to resolve your issue. But you also have the right to refer your grievance directly to the Information Commissioner’s Office
Third Parties
1) We will not disclose to third parties information gathered for direct marketing purposes, except in the following circumstances:
i) where the law requires us to do so
ii) trusted service providers who will only use it to facilitate our activities and are as far as we can ascertain GDPR compliant (such as our chosen email marketing platform and database management company)
iii) in the event that Westminster and City were to be acquired by a third party
2) We do distribute speakers’ contact details to attendees at the event at which they are speaking.
3) If you attend an event we reserve the right to pass on your details to carefully screened third parties but in practice rarely do so. For example, this might include an event partner delivering interactive services through an event app or a sponsor of an event.
4) We may photograph, film, live stream and record our events and subsequently share any footage, recordings and images with clients and use for promotional purposes.
5) Our website may contain links to third party sites. These sites will have their own privacy policies and practices and whilst we will only partner with carefully selected organisations we cannot accept any responsibility or liability for your interactions with them.
Data Security
1) Westminster and City take the security of your personal information seriously and have put in place appropriate technical and organisational measures to protect it. However, despite our best efforts and intentions no system is 100% secure and we cannot guarantee against a breach.
2) Card payments are only taken by telephone. We do not retain the information, it is submitted via a virtual terminal: currently Opayo from Elavon. We cannot accept responsibility for any payment data submitted to our payment partner(s) but have confidence that their data security measures are suitably robust.
Cookies
Our website uses cookies to make it easier for you to access and navigate the site and some are required for the site to function properly. They may also be used to gather information about how you use our site but cookies cannot by themselves be used to identify you. By using our website you agree to the use of cookies but can prevent this by setting your browser so that it will not accept them.
How can you opt-out?
To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services. Westminster & City and our third party partners also collect information using web beacons (also known as “tracking pixels”).
Click here to adjust your cookie settings
Queries and Complaints
If you have any questions or complaints regarding our privacy and data practices please contact barrygriggs@westminsterandcity.co.uk and we will do our best to resolve your issue. You also have the right to refer your grievance directly to the Information Commissioner’s Office
Westminster and City Programmes Limited
Charles Lake House, Claire Causeway, Crossways Business Park, Dartford, Kent DA2 6QA
Tel: 020 7582 6516
Company Registration Number 02045045
ICO Registration Reference Z829498X