Terms of Payment. The full fee becomes payable on registration and should be paid prior to the event. Terms of business are in accordance with the Late Payment of Commercial Debts (Interest) Act.
Payment Methods. The preferred method of payment is bank to bank transfer but we also accept card payments and cheques made payable to Westminster and City Programmes.
Cancellations, in writing only, received and acknowledged 14 clear days prior to an event are subject to a 10% cancellation fee. Registrations or cancellations made within the 14 day period prior to an event are payable in full.
Substitutions. There is no extra charge for substitutions as long as we are notified before the conference starts and any replacement is from the same company. Substitutions for part of the conference only are not possible.
No Sharing or Splitting. Each registration applies to one named person only. Registrations cannot be shared or split between different people even if they are present for different parts of the day.
Non-Appearance on the day is chargeable, whether or not the invoice has been paid.
Programme Changes. Every effort is made to keep to the published programme but occasionally changes to the speaker line-up, timetable, venue, digital platforms or format (in-person / virtual) are unavoidable. The right to change arrangements without liability is reserved and no liability is accepted for consequential loss.
COVID-19. Westminster and City’s events will take place in accordance with the rules and guidance set out by the UK Government and attendees will be bound by any individual requirements in force at the time the event is held (for example, in the event of a reintroduction of mandatory face coverings). We will communicate any specific conditions of entry in advance of the event. Overseas delegates are reminded to check any travel restrictions and requirements for entering the UK. If Westminster and City are required to, or deem it necessary to, cancel in-person attendance, in-person delegates will be refunded for the in-person ticket price and charged for virtual attendance. In the unlikely event that the entire event is cancelled, all delegates will be offered a full refund.